How would you describe ATMC NZ ?
ATMC NZ prides itself on offering a supportive learning environment, with greater personal attention given to students. Delivering a rewarding learning experience with the personal touch forms the core of what we do at ATMC NZ.
Do you speak my language?
If you prefer, you can talk to us in your own language. We have first language support and marketers from most parts of the world ready to respond to you who can speak: Chinese, French, German, Hindi, Japanese, Korean, Portuguese, Thai, Russian, Arabic, Spanish, Vietnamese and various other languages. They’ll be happy to respond to your email, talk on phone or via video conference (SKYPE).
Is it safe in New Zealand?
New Zealand is one of the safest countries in the world. Like every country, there is some crime, but if students are sensible, the rate of risks are very low. There is no religious tension in New Zealand. New Zealand has often being voted one of the most peaceful countries in the world to live in. According to the 2015 Global Peace Index we are one of the top five safest countries in the world.
Is it safe to pay my fees from overseas?
ATMC NZ is registered with the New Zealand government (NZQA), and is required to hold student fees in a Trust Account. International students are entitled to a refund if they withdraw from a programme or training scheme as per section 235A of the Education Act 1989, and if:
For courses of two days or less
Any refund is at the PTE’s discretion
For courses of more than two days but under five weeks
Before the course starts and up to the end of two calendar days of the course commencing
A minimum of 50% of the amount the student paid in respect of the course
For courses of five weeks or more but less than three months
Before the course starts and up to the end of five calendar days of the course commencing
A minimum of 75% of the amount the student paid in respect of the course
For courses of three months duration or more
Before the course starts and up to the end of the tenth working day of the course commencing
A minimum of 25% of the amount the student paid in respect of the course
If a student withdraws after the withdrawal period it will be at ATMC NZ’s discretion whether a refund will be granted. The percent retained will vary depending on the period student attended class and costs incurred such as Processing costs associated with the withdrawal and refund to the student.
Please note: Requests to withdraw should be made by filling out the withdrawal form which is available from Student Services. Students are liable for the cost of any additional services requested.
- Withdrawal means notifying Immigration New Zealand which could result in automatic cancellation of a student visa
- Late withdrawals are ineligible for refunds.
Do I need to get a VISA to study in New Zealand?
If you are not a New Zealand Citizen or Permanent Resident before you arrive in New Zealand to begin your studies at ATMC NZ , you need to make sure you have a current passport and then apply for the correct visa or permit. International students should make sure they leave themselves plenty of time to allow for their visa application to be processed.
If you are studying for 12 weeks or more, you will need a Student Visa, otherwise a Visitor Visa. Some countries have an agreement with the New Zealand Government for Visa-free entry.
For more information about applying for a visa, please contact our friendly marketing staff or visit the NZ Immigration website at: http://www.immigration.govt.nz/migrant/stream/study/canistudyinnewzealand/
What other Documents will I need?
You may need a:
-A bank statement proving that you have the funds available to support yourself.
For details, visit the NZ Immigration website at: http://www.immigration.govt.nz/migrant/stream/study/
Do I need Health and Travel Insurance?
International students are legally required to purchase a full and comprehensive medical and travel insurance policy. This can be made available by ATMC NZ at a cost. Our preferred provider for compliant Health and Travel insurance is www.orbitprotect.com.
The Health and Travel Insurance policy covers:
- the student’s travel, the full duration of their travel to and from New Zealand; and within New Zealand;
- medical care in New Zealand, including diagnosis, prescription, surgery, and hospitalisation; and
- repatriation or expatriation of the student as a result of serious illness or injury, including cover of travel costs incurred by family members assisting repatriation or expatriation; and
- death of the student, including cover of:
- the travel costs of family members to and from New Zealand;
- the costs of repatriation or expatriation of the body; and
- any funeral expenses.
The above is taken from the Education (Pastoral Care of International Students) Code of Practice 2016, Section 16.5.
ATMC NZ can arrange insurance cover for you upon payment of the required fee.
Ensure you keep all receipts from medical treatment or medicines.
How much does Health & travel insurance cost?
Our preferred provider for compliant Health and Travel insurance is www.orbitprotect.com.
New Zealand has an excellent healthcare system and your insurance policy will allow you to access top medical facilities:
Please note the below table is a guide for approximate cost of compliant insurance as per the Code.
Period Prime Policy
6 months $242
12 months $454
2 years $908
What are the English Language Requirements?
For General English, we take Beginners, but it is important that students at least know the alphabet before they arrive. Other courses have specified entry requirement – see each course for details.
Can ATMC NZ arrange Aiport pickup for me?
If you have paid for airport pickup, we need to know your flight details as soon as you have confirmed them. We cannot guarantee to meet you if we are not given at least 72 hours notice.
Can I drive in New Zealand?
If you have an international drivers license, you can drive here for up to one year from the day you arrive in New Zealand. If you stay longer, you will need to change it into a NZ license – for some nationalities that means sitting a theory test only, and for others both theory and a practical driving test.
For more information about driving in New Zealand, please visit the NZ Transport Agency website at: http://www.nzta.govt.nz/licence/residents-visitors/driving-nz.html
Does ATMC NZ have robust procedure for dealing with student feedback and grievances?
ATMC NZ takes feedback and complaints seriously and as an engine for growth. For full details of the complaints procedure please see our student handbook in our downloads area.
If I have a complaint with ATMC NZ that is unresolved what should I do?
If you have followed the complaints procedure but still find that your issue is unresolved you can raise it with iStudent Complaints. https://www.istudent.org.nz/